Last updated: August 14, 2026
Introduction
Tripti Tea (“we”, “us”, “our”), operated by Shree Hanuman Multi Trade LLP, respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order, and how we use it.
By using https://www.triptitea.co.in, you agree to the practices described here.
Information We Collect
We may collect the following information:
- Account & order details: name, email, phone number, shipping address, and order history.
- Payment-related information: payment method and transaction status. Card or UPI details are processed by payment partners and are not stored on our servers in full.
- Communications: messages you send via contact forms, email, or phone.
- Newsletter: email address if you subscribe to updates.
- Technical data: browser type, device information, and basic usage data needed to run and improve the site.
How We Use Your Information
- Process, confirm, and deliver your orders.
- Create and manage your customer account.
- Respond to inquiries, refunds, and support requests.
- Send order updates and, if you opt in, promotional emails (you can unsubscribe anytime).
- Improve our website, products, and customer experience.
- Detect fraud and comply with legal obligations.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you may request to:
- Access the personal data we hold about you.
- Correct inaccurate information.
- Request deletion of your account data where we are not required to keep it.
- Unsubscribe from marketing emails.
To exercise these rights, contact us using the details below.
Data Retention
We retain order and account information for as long as needed to fulfill orders, provide support, meet legal/tax requirements, and resolve disputes. Newsletter emails are kept until you unsubscribe.
Children’s Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us so we can remove it.
Policy Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect changes. Continued use of the website after updates means you accept the revised policy.
Contact
For privacy-related questions or requests:
- Phone: +91 99343 78801
- Email: support@triptitea.co.in
- Address: Shree Hanuman Multi Trade LLP, Madhupur - 815353, Jharkhand, India