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Terms & Conditions

Please read these terms carefully before using our website or placing an order.

Last updated: August 14, 2026

Acceptance of Terms

By accessing Tripti Tea (https://www.triptitea.co.in) or placing an order, you agree to these Terms & Conditions and our related policies, including the Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree, please do not use this website or purchase from us.

About Us

Tripti Tea is packed and marketed by Shree Hanuman Multi Trade LLP, Madhupur - 815353, Jharkhand, India.

Customer Accounts

  • You may create an account to place orders, track purchases, and manage your details.
  • You are responsible for keeping your login credentials confidential.
  • Please provide accurate name, email, phone, and shipping information.
  • We may suspend or close accounts used for fraud, abuse, or violation of these terms.

Orders & Pricing

  • All orders are subject to acceptance and product availability.
  • Prices are shown in Indian Rupees (₹) and may change without prior notice. The price at checkout is the price charged.
  • We may cancel an order due to stock issues, pricing errors, or suspected fraud. If cancelled after payment, we will refund the amount paid.
  • An order confirmation email does not guarantee acceptance until the order is confirmed and processed.

Payment

  • Payment methods available at checkout may include cash on delivery, UPI, cards, or other options we enable from time to time.
  • You agree to provide valid payment details and authorize us (or our payment partners) to charge the order total.
  • Orders may be held or cancelled if payment cannot be verified.

Products

  • Product images and descriptions are for illustration. Actual packaging or appearance may vary slightly.
  • Tea is a natural product; aroma and taste can vary by batch while remaining within our quality standards.
  • Please check best-before dates and storage instructions on the pack.
  • Our products are intended for personal consumption unless otherwise agreed for wholesale.

Website Use

  • You may use this site for lawful personal shopping and information only.
  • You must not attempt to disrupt the site, scrape content at scale, or misuse any form or account feature.
  • We may update, suspend, or discontinue any part of the website without notice.

Intellectual Property

All content on this website — including logos, product names, text, images, and design — belongs to Tripti Tea / Shree Hanuman Multi Trade LLP or its licensors. You may not copy, modify, or use our branding without prior written permission.

Limitation of Liability

  • We aim to provide accurate information and reliable service, but the website is provided on an “as available” basis.
  • To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from use of the site or products.
  • Nothing in these terms limits liability that cannot be excluded under applicable Indian law.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jharkhand, India.

We may update these Terms & Conditions from time to time. Continued use of the website after changes means you accept the updated terms.

Contact

For questions about these terms:

Contact Us